testimonials
“We feel we made the right decision in selecting Poston and Company as our association management specialist. The relationship has been positive, transparent and hassle free. In addition to the systems you have in place, we attribute a substantial reason for this positive relationship to the professional work of Melissa Blocker.”
–Norma,
Board of Directors
“Julia has always been a reliable, honest, positive and diligent manager; her work with our new Boards surpassed my expectations. She has, and continues, to work with us and guide us as we take on the tasks of reviewing contracts, overcoming Homeowner objections and working with vendors to build a community of high standards and a desired place to live.”
–Bill
“Hi John, I'm a homeowner - that seldom complains (I know yeah right). A home was built next to ours and Julia is simply the BEST. She was informative, considerate, very professional, and the result - Resolution. Speaks for itself. She is really really good and I've seen and heard of really really bad (when we lived in ATL). Congratulations.”
–Craig
“Just want to tell you how happy I am with the management team you put together for Ocean Club. 2016 was a very challenging year for us as I am sure it has been for our Poston team. We have dealt with the transition to new management, Hurricane Matthew, beach erosion, Wave Dissipation System, catchup building maintenance and repairs and many other issues. Matthew has been great; very friendly, patient and knowledgeable. Jane has quickly learned our on-site management needs and is very pleasant to work with. The accounting knowledge that Matthew and Zach possess is great. I am comforted by the fact that our accounting and on site management will be in good hands.”
–Carl
“Kaycee Poston and Autumn Coxe have been our regime managers for more than 11 years. As a Board member, and lately the Board President, we have relied on them to manage vendors, financial data, bylaw requirements and general neighborhood affairs. They are dedicated to providing the highest and most attentive service. We are indebted to Poston & Co. for all that they have done.”
–Joyce
“The Poston team is reliable, they answer the phone, they are straight shooters and handle problems if they arise. I've known John, Jay and Zach for many years. Any time I've ever had a question, problem or issue, they have been VERY responsive and provided me with an answer or a solution. I recommend them based on their honesty, responsiveness and their dedication to always do the right thing (even if it hurts their bottom line).”
- Judd
“I have dealt with a lot of HOA management people, and I have to say, in nearly 20 years in the business, your promptness, attention to detail, and professionalism may be the best I’ve encountered. If you ever need a referral, please let me know.”
–Billy
“I have been dealing with a wonderful person on the community association management side of your business, Pamela Everhart, and I felt like I needed to call you and tell you what a great job she's doing. She has been super responsive and very helpful which is the total opposite of what I am finding from other management companies these days. I just felt like I needed to tell you that she is just a great person, and I’m glad she's there at your company. You have got a good one, and she is wonderful.”
-Voicemail from Chuck
"Thank you for your support and the attention you have been giving to Indigo Park. I know you took personal responsibility for Indigo Park after Beth left to give Claire time to transition and take maternity leave and Candace and I have noticed and appreciated your frequent correspondence and professionalism. You have really been our eyes and ears from afar which is what a good management company does."
-Anne
“Autumn is really almost back to full speed which is wonderful. She is so good at her job as you assured me she would be!”
-Rick
Your response time to my emails is fantastic. I have had “not so pleasant” experiences with past property managers, but you are the best I have encountered in all my years. You are approachable, you answer emails, you tell the truth. I am delighted you are our manager. Keep up the good work and positive attitude and your excellent customer service. These things will take you far in life. And keep smiling.
-Wayne