We made the right decision.
“We feel we made the right decision in selecting Poston and Company as our association management specialist. The relationship has been positive, transparent and hassle free. In addition to the systems you have in place, we attribute a substantial reason for this positive relationship to the professional work of Melissa Blocker.”
–Norma,
Board of Directors
Exceptional work
“Julia has always been a reliable, honest, positive and diligent manager; her work with our new Boards surpassed my expectations. She has, and continues, to work with us and guide us as we take on the tasks of reviewing contracts, overcoming Homeowner objections and working with vendors to build a community of high standards and a desired place to live.”
–Bill
Happy Homeowner
“Hi John, I'm a homeowner - that seldom complains (I know yeah right). A home was built next to ours and Julia is simply the BEST. She was informative, considerate, very professional, and the result - Resolution. Speaks for itself. She is really really good and I've seen and heard of really really bad (when we lived in ATL). Congratulations.”
–Craig
Year of Challenges
“Just want to tell you how happy I am with the management team you put together for Ocean Club. 2016 was a very challenging year for us as I am sure it has been for our Poston team. We have dealt with the transition to new management, Hurricane Matthew, beach erosion, Wave Dissipation System, catchup building maintenance and repairs and many other issues. Matthew has been great; very friendly, patient and knowledgeable. Jane has quickly learned our on-site management needs and is very pleasant to work with. The accounting knowledge that Matthew and Zach possess is great. I am comforted by the fact that our accounting and on site management will be in good hands.”
–Carl
Highest & Most Attentive Service
“Kaycee Poston and Autumn Coxe have been our regime managers for more than 11 years. As a Board member, and lately the Board President, we have relied on them to manage vendors, financial data, bylaw requirements and general neighborhood affairs. They are dedicated to providing the highest and most attentive service. We are indebted to Poston & Co. for all that they have done.”
–Joyce
Straight Shooters
“The Poston team is reliable, they answer the phone, they are straight shooters and handle problems if they arise. I've known John, Jay and Zach for many years. Any time I've ever had a question, problem or issue, they have been VERY responsive and provided me with an answer or a solution. I recommend them based on their honesty, responsiveness and their dedication to always do the right thing (even if it hurts their bottom line).”
- Judd
The Best I've Encountered
“I have dealt with a lot of HOA management people, and I have to say, in nearly 20 years in the business, your promptness, attention to detail, and professionalism may be the best I’ve encountered. If you ever need a referral, please let me know.”
–Billy
Super Responsive
“I have been dealing with a wonderful person on the community association management side of your business, Pamela Everhart, and I felt like I needed to call you and tell you what a great job she's doing. She has been super responsive and very helpful which is the total opposite of what I am finding from other management companies these days. I just felt like I needed to tell you that she is just a great person, and I’m glad she's there at your company. You have got a good one, and she is wonderful.”
-Voicemail from Chuck
Frequent Correspondence and Professionalism
"Thank you for your support and the attention you have been giving to Indigo Park. I know you took personal responsibility for Indigo Park after Beth left to give Claire time to transition and take maternity leave and Candace and I have noticed and appreciated your frequent correspondence and professionalism. You have really been our eyes and ears from afar which is what a good management company does."
-Anne
Wonderful Job
“Pam is doing a wonderful job for us!”
–Geoffrey
Good At Her Job!
“Autumn is really almost back to full speed which is wonderful. She is so good at her job as you assured me she would be!”
-Rick
Fantastic Response
Your response time to my emails is fantastic. I have had “not so pleasant” experiences with past property managers, but you are the best I have encountered in all my years. You are approachable, you answer emails, you tell the truth. I am delighted you are our manager. Keep up the good work and positive attitude and your excellent customer service. These things will take you far in life. And keep smiling.
-Wayne
Polite and Prompt
Julia Haynie was polite and prompt in taking care of us. We appreciate you. Thanks.
-Marcia
Best Property Manager
I have to say, that in all my years of developing, marketing and selling all kinds of real estate, you are by far the best property manager I have ever worked with.
-Gary
Kudos to Poston
Kudos to Poston and the grounds crew. I was down here for the storm and it is amazing how nice everything looks. You can’t even tell a storm came through. The dock is great too. Just wanted to say “Thank you” to the folks doing the work.
- Sara
Inlet Cove
Patient and Thoughtful
Gary is an asset to our association and someone I have grown to count on. I appreciate his level of communication and support as we have faced some recent challenges with some homeowner pushback on a few actions. I know the slings and arrows he suffers from upset homeowners and he has been gracious in his response to them, even while being blasted for being nothing but the messenger, as we ask him to enforce what we consider very fair rules, which our owners, oftentimes, do not agree.
He is patient and very thoughtful in how he handles our requests and he has followed through with takeaways in near record time.
He has been diligent in ensuring our association’s needs are covered and is now considered a critical partner in our success.
- Patrick, HOA President
Stonebridge at Seaside Plantation
Exceptional Support
I am writing to express our sincere gratitude for the exceptional support provided by Julia Haynie.
Poston Community Management Team’s commitment to this endeavor is a testament to their professionalism and dedication. This accomplishment reflects positively on the entire organization, and I want to recognize and commend their outstanding work.
Once again, thank you for your exceptional support and dedication. This is a job well done and worthy of recognition.
~ Tanzeel
Huge Improvement Managing
“It was great working with you - both as an owner and a board member. You really made a huge improvement managing Parkside from the first day that you took over!”
–Bill
Excellent Job Managing!
“Autumn, thank you so much for your professional and polite manner in all of our dealings. You do an excellent job managing our association. You are always prompt and helpful. Thanks for everything.”
– Kaitlin
Stellar at Your Job!
“I’ve really enjoyed working with you over the years. You have always been so steady, even keeled, and kind. Not to mention the fact that you are highly intelligent, professional, thorough, punctual, etc. You are absolutely stellar at your job! Thanks so much for all that you do and continue to do. Grassy Creek would be a mess without your leadership and management skills. We all think so highly of you!”
– Craig
Exceptional Experience With Chris Reynolds!
“I wanted to make you aware of the exceptional experience we have had with Chris Reynolds.
Chris has made us feel welcome and has gone out of his way to help with a few changes we are planning at our home. He has been an absolute pleasure to work with and an asset to the community.
I also had a brief call with Chris to introduce myself and share some constructive observations. Chris could not have been more gracious and professional on the call. ”
– Jeff
Efficient, Responsive and Organized
Autumn,
You are very efficient, responsive and organized.
-T